Applications » Error when submitting an RTC work item

Hello,

RTC version 6.0.1 and iFix008.

Some of our external users get this error when attempting to submit a work item. I believe the data from the work item still writes to the database, because it's searchable afterwards. I think the error may have something to do with network problems, because our external users are always on VPN, and our internal users never see this. Any anybody familiar with this or has seen this error before?

I can't post a screenshot yet, but its a Message from webpage that says, "TypeError: Unable to get property 'indexOf' of undefined or null reference"


Please help....


I didn't find the right solution from the Internet.
References
https://jazz.net/forum/questions/232726/...n-rtc-work-item
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