Users need their Adobe ID to buy apps or programs from Creative Cloud. If you encounter Adobe ID account sign-in issues you can try the simple solutions given below to troubleshoot the problem: • Step 1: Ensure that the ‘Caps Lock’ and ‘Num Lock’ keys are off • Step 2: Try using an alternate or older email address linked to your Adobe ID. • Step 3: Clear the browser cookies before you sign-in to Adobe • Step 4: Use a different browser to sign-in to your Adobe account • Step 5: Click ‘Forgot Adobe ID password’ option and reset your password If you want more information on how to implement these solutions you can call the Adobe Technical Support Phone Number and ask for additional help. Read more: - ATT Email Customer Care Phone Number