If I try to download a word file every time it downloads it as DisplayMessage.aspx instead of the file. How do I sort it out?

Hello,

Every word or excel file I try to download from an e mail instead of getting the file name.doc or xlsx, I get the downloaded file address - DisplayMessage.aspx which is just a blank webpage. It doesn't matter which version of word or excel is used and it happens with every download. Basically I cannot download any files in Firefox but in my ISP which is AOL - there is no problem at all with downloading the files from the same e mails.


Thank You!!!


I didn't find the right solution from the Internet.
References
https://support.mozilla.org/en-US/questions/919596
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